Don't give up, try again!
Every effort is made to ensure you pass the first time and it all starts with a free introduction ride to make sure you can ride a bike - and any issues we deal with. We offer additional training sessions during your time with us at no additional cost, we even have a unique 125cc bike use scheme available to you whilst you're training with us - no other training school offers this. However, our course fee is not a guaranteed pass and although no one wants to think about failing, on rare occasions it happens, so you need to be aware of additional charges you may incur.
OUR RETEST CHARGES EXPLAINED
First Introduction Ride: Free
Additional Introduction Sessions:- £50 per hour
Gears Training:- £50 per hour
If you attend a Free introduction ride and you are deemed unsuitable to progress to your CBT booking, a refund of £130 will be offered. A full refund of £180 will NOT be offered.
If you have booked a big bike course for £970 a deduction of £50 will be made and the remainder will be refunded.
CBT Cost:- £180
Failing to complete your CBT on the day for ANY reason, will result in you being asked to rebook and pay the full £180 fee again.
Theory Cost:- £23
Failing your theory test means you will need to rebook again at a cost of £23 and this may have an impact on your training schedule. Without a theory test pass, we cannot name your booked MOD1 & MOD2 test slots and they may be passed to another rider along with your training slots, new dates will be offered to you.
IF YOU FAIL THE MOD1 TEST
MOD1 Retest
Option 1 Total Cost: £80.50
Includes the MOD1 TEST fee (£15.50 VAT exempt) & ATTENDANCE FEE to take you back again (£65 inc VAT)
Option 2 Total Cost: £145.50
Includes the MOD1 TEST fee (£15.50 VAT exempt) One additional 3 Hour training session (£130 inc VAT) includes ATTENDANCE FEE to take you back again.
Option 3 Total Cost: £210.50
Includes the MOD1 TEST fee (£15.50 VAT exempt) Two additional 3 Hour training sessions (£195 inc VAT) includes ATTENDANCE FEE to take you back again.
IF YOU FAIL THE MOD2 TEST
MOD2 Retest
Option 1 Total Cost: £140
Includes the MOD2 TEST fee (£75:00 VAT exempt) & ATTENDANCE FEE to take you back again (£65 inc VAT)
Option 2 Total Cost: £205
Includes the MOD2 TEST fee (£75:00 VAT exempt) One additional 3 Hour training session (£130 inc VAT) ATTENDANCE FEE to take you back again.
Option 3 Total Cost: £270
Includes the MOD2 TEST fee (£75:00 VAT exempt) Two additional 3 Hour training sessions (£195 inc VAT) ATTENDANCE FEE to take you back again.
TAKING BOTH MOD1 & MOD2 TESTS ON THE SAME DAY
This is an option we rarely offer to customers unless circumstances dictate the need to, and the reason for this:- If you take the MOD1 test in the morning and fail it, you cannot take the pre-booked MOD2 test in the afternoon, you've lost it and the fee (£75). This means you will need to buy the MOD1 & MOD2 test slots AGAIN!
Although there are a number of listed options above, we very rarely implement them as our instructors identify any shortfalls during your training with us and you will be asked to attend additional training sessions before booking test slots. This sometimes involves your pre-booked test slots being moved to a later date in order for you to take part in additional training and have more time on the bike.
Hopefully, the above has covered any questions you may have about our rider training service, but if not and you have more questions, email or call us, we're happy to help you:-
Contact us for more details
Call: 01227 832601
Manufacturer offers can not be redeemed in conjunction with any of the Kent Motorcycles exclusive offers.
Laguna Motorcycles Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
Automotive Compliance’s FCA Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk. If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
